Frequently Asked Questions
Everything you need to know about your by Parra order and our latest collections.
What is the typical shipping time for international orders?
We ship globally from our warehouse in the Netherlands. Domestic orders usually arrive within 1-3 business days, while international shipping typically takes 5-10 business days depending on the destination and local customs processing.
How do I ensure I select the correct size?
Our garments often feature a custom by Parra cut. We provide a detailed size guide on every product page with specific measurements for chest width and garment length to help you find the perfect fit.
What is your return policy for limited edition drops?
You can return items within 14 days of receipt, provided they are in original, unworn condition with all tags attached. Please note that shipping costs for returns are the responsibility of the customer unless the item is faulty.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and region-specific options like iDEAL and Klarna for a seamless checkout experience.
Are your products sustainably produced?
We are committed to quality and ethical production. High-quality materials are sourced primarily from Portugal, where our collections are manufactured under fair labor conditions with a focus on durability and premium finishes.
Will sold-out items be restocked?
To maintain exclusivity, most of our seasonal drops and artist collaborations are limited runs and will not be restocked once sold out. We recommend signing up for our newsletter to stay informed about upcoming releases.